FAQs
size
Most of our clothes are one size fits all. The skirts are models called "wallet" in order to have the choice between several sizes on the same model. In the case of this skirt, the size varies from XS to XL.
Otherwise, sizes are based on standard sizes: S / M, M / L and L / XL.
Payment
You can pay for your purchases either by Paypal, or by credit card, or even via PayPal without having an account.
All payments are secure.
If you want to pay by bank transfer, please contact me.
washing
Our clothes go easily in the washing machine at 30 °.
For clothes such as the "boho poncho" which has large loose threads, it is strongly recommended to wash it by hand.
For the first wash, please wash with similar colors.
NEVER DRY IN FULL SUN OR DIRECT SUN TO AVOID DYE DISCOLORATION.
Avoid the dryer if you can.
delivery
Price is calculated by weight. You can estimate at the checkout before paying anything.
Packages are shipped between 1 to 3 working days after payment has been made.
All packages are delivered by post, simple tracking or Colissimo. A tracking number will be emailed to you once the package has been posted.
Please verify the delivery address you provide when ordering. My responsibility is not engaged in the event of loss of package due to a bad address.
return
Returns are accepted, the return must be made within 5 days of receipt of the package.
Please contact me imperatively before the return to obtain the address and notify me of the return: You can contact me via the contact form or the chat.
Clothing must not be worn or washed for refund or exchange.
The return costs are at your expense, and the postage of the outward journey is not reimbursed.
For an exchange, the shipping costs of the new article will also have to be paid.
Sale items are neither exchangeable nor refundable.
The loss of your package, by the carrier, during your return, cannot be refunded or exchanged.
Returns must be sent by Laposte or private carrier to the address indicated.
Returns sent by Mondial Relay will not be collected and will be returned to you.
❈ For a return from a country outside the EU, no customs fees will be paid and the package will therefore be refused.